Frontier Management Inc.

OUR WORKS
KARIN ISHIKAWA
Creating a comfortable work environment
allows employees to perform at their best.

Joined in 2020

Executive Support Department
Director

KARIN ISHIKAWA

After I graduated from Hitotsubashi University I accepted a position with a theme-park management company. There I was responsible for park operation management, labor management and work process improvement.
Today at FMI I’m involved in promoting corporate DEI.

CAREER

  • March 2017

    Graduated from the Faculty of Law, Hitotsubashi University.

  • April 2017

    Joined Oriental Land Co., Ltd.

  • April 2020

    Joined Frontier Management Inc.
    Associate, Executive Support Department

  • March 2022

    Associate Director, Executive Support Department

  • March 2023

    Director, Executive Support Department

  • From July 2023 to April 2024

    Maternity and childcare leave

CAREER

  • March 2017

    Graduated from the Faculty of Law, Hitotsubashi University.

  • April 2017

    Joined Oriental Land Co., Ltd.

  • April 2020

    Joined Frontier Management Inc.
    Associate, Executive Support Department

  • March 2022

    Associate Director, Executive Support Department

  • March 2023

    Director, Executive Support Department

  • From July 2023 to April 2024

    Maternity and childcare leave

  • CLOSE

INDEX

  • Work-process improvement helped me discover my own strengths.

    As a fresh graduate joining the working world, my vision was to create spaces where people could have fun. The theme-park management company I joined was just the kind of place to realize that vision. At the store I was put in charge of, I was involved in routine management work but I also made great efforts to improve work processes. Diving deep into the question of what changes really led to improved customer satisfaction, I pored over survey results and other factual resources to propose new measures to my supervisors.

  • My views were heard, and as a result the store’s bottom line improved. In that process I became keenly aware that motivating the people in the workplace and persuading them to share your line of sight toward a common goal was really important. I sometimes struggled to form those connections, but thinking back on that job I believe it was a good experience, because it taught me that thinking was my strong point. I switched over to FMI to improve my skills further, and broaden them, too. It looks like I made the right decision.

  • Addressing social issues in Japan

    In my current position I’m director of an executive support department, where I’m mainly engaged in supporting companies in promoting diversity, equity and inclusion (DEI). My work is an effort to build stronger, more dynamic organizations by enabling all employees to make the most of their individual talents regardless of attributes such as race, feeling inspired in their work and holding a diverse range of ideas and views. I start by listening earnestly to employees’ voices through one-on-one interviews and questionnaire surveys. Based on that information, I then clarify issues and target states through repeated discussions with the corporate client. I then proceed to frame specific responses, bringing operating departments on-board. I work closely with client teams to implement the solution, ultimately with the goal of forming a promotional framework and organizational culture through which the corporate client can run the solution autonomously.

  • In the 2024 gender-gap index, Japan placed 118th out of 146 countries (120th in economic terms), the lowest among all advanced countries. I feel personally that this is an issue of enormous importance. If I can do something, in my own little way, to create a better society through my support of corporate clients, that gives me enormous job satisfaction. And when I receive reports that a company’s employees feel more content and motivated in their work, I get a sense of accomplishment that’s out of this world.

  • I want to show that it’s possible to keep doing great things at work even after life events.

    While I was busy making work environments comfortable for others, I made some changes to my own workstyle. At the end of 2022 I became pregnant. After maternity and childcare leave, I made my return to the working world in May 2024. I had some physically trying times during my pregnancy, but by consulting with my supervisors I found ways to keep moving forward with my work. Thanks to the generous support of those around me, I was able to overcome those challenges. I’m now on shortened work hours and my supervisors and co-workers are taking care not to overburden me with work. As a result, I’m more aware of the importance of efficiency than ever before.

  • I was the first female employee in my division to take maternity and childcare leave. But the number of female employees is growing, and recently another member took maternity leave. Many expectant mothers worry about how to overcome the tough times, such as morning sickness and so on, and how to balance child-rearing with work after they return to the working world. I certainly did. I would be delighted if my own experience could serve as a model case of creating a workstyle that works for the individual, continue to work and make a difference even when life events happen.

Daily Schedule

  • 05:30

    Wake up, have breakfast

  • 06:00

    Preparing for my child, baby food

  • 08:30

    Arrive at the office

    • (Start time for work when remote)
  • 10:00

    Meeting

  • 13:00

    Prepare documents

  • 15:30

    Leave the office

    • (For shortened working hours)
  • 16:15

    Pick up my child at daycare

  • 17:00

    Preparing baby food, giving a bath, and putting my child to bed

  • 19:30

    Dinner and housework

  • 21:30

    Bedtime

  • CLOSE